We recognize the privacy that is most significantly important to the online world, and your expectations from Supreme Insurance Brokers Ltd. have been to hold your communications and information confidential and have them processed responsibly. This Privacy Policy tries to outline what kind of information we collect, from where, and how we use and protect it when you visit our website or subscribe to our services. Please read it thoroughly.
1. Information We Collect
We collect personal and non-personal information in quite a few ways, including:
a. Personal Information:
- Contact details: First Name, Email address, Phone number.
- Information about identification: Date of birth, photocopy of identification document (can be a passport, driver’s license).
- Payment details: Bank accounts, and all other payment modes and facilities.
- Insurance Details pertaining to you: Pended policies with dates taken, claims made, and any other requests.
b. Non-Personal Information:
- Usage details: IP address, browser used, the operating system in use, pages visited and other analytics.
- Cookies: Small pieces of data files stored on your device, assisting your better browsing experience. You can opt to turn off cookies in your browser settings.
2. What We Do with Your Information
We use information collected to improve, maintain and deliver our services, such as:
- Insurance services: Preparing, renewing, and processing insurance applications, including claims handling.
- Customer service: Inquiries, quotations, and assisting clients.
- Marketing communications: Newsletters, updates, and special promotions (subject to your consent).
- Enhance user experience on the website: Assess users’ behavior to improve the performance and contents of the site.
- Legal requirements: Account for certain obligations regarding compliance with laws, regulations etc.
3. Legal Grounds for Processing
The processing of your personal data is based upon the following legal grounds:
- Consent: Where a person agrees to marketing.
- Contractual necessity: Performance of contract where we engage an individual for insurance services.
- Compliance with legal obligation: Anti-fraud compliance with others.
- Legitimate interest: For the development of our products and experiences, where such is compatible with the rights you hold, including your right to object; and
4. How We Protect Your Information
We implement a variety of measures designed to protect your personal information including:
- Data encryption: Data at rest and in transit are encrypted
- Access controls: Access is limited to authorized persons.
We occasionally review our practices related to security to protect against unauthorized access, misuse, or alternation of data.
Please be aware that no data transmission over the internet or storage system is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Disclosure of Your Information
We don’t sell, trade, or rent your personal information to anyone. However, we might share your data in the following situations:
- With third-party insurance companies: To obtain quote forms or process insurance applications or to handle claims.
- Service providers: We could share information with third-party service providers who may assist us with the operations of or the running of our site, process your data, or market services.
- Legally required: We may disclose the information as required by applicable law, for example, in response to a court order or a request from a law enforcement agency or other public authority.
- Sale or transfer of business: When our business is sold or transferred, your data might be transferred to the new owner.
6. Your Rights
You have the following rights to the personal information we hold about you:
- Access: You are entitled to receive a copy of the personal information that we hold about you.
- Rectification : You have the right to request us to rectify any inaccurate or incomplete data we may hold relating to you.
- Erase: You may request us to erase your personal data, except where that data is necessary for us to comply with a legal obligation.
- Object: You can object to processing based on legitimate interests or performance of a task in public interest/exercise powers otherwise exercised for competent authorities.
- Data portability: You can ask us to transfer your data to another service.
- Withdraw consent: If you have given us consent for a specific purpose you provide us with data for, you can withdraw it anytime.
For the purposes of any such exercise, please address your issue to support@supremeinsurance.com. We will respond to any request in accordance with applicable laws. Please note that we aim to respond within 30 days from our receipt of your request.
7. Data Retention
We retain your data for only such periods as is needed for the purposes of this policy, or for such periods as may be required by law. Once we no longer have business purposes for retaining the data, we will delete or anonymize it in a secure manner.
8. Cookies and Other Tracking Technologies
We use cookies and similar tracking technologies to collect non-personal information and help improve your overall experience on our website. It enables us to understand how users interact with our site to help us function better.
But you should also know that you can turn off cookies in your browser. Turning off cookies, however, may impact some performance on our website.
9. Third Party Sites
Our websites may contain links to third-party websites. We do not control how these third parties collect and use information through their sites. If you visit any third-party website, please check their privacy policies.
10. International Data Transfers
If you are not accessing the Site from within India, your information may be transferred to and processed in India or in any other country where our third party service providers might be located. As a whole, we adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, misuse or alteration of your personal information. Wherever your Information is located, we do everything in our power to try to ensure it is kept safe and dealt with in a way consistent with this Privacy Policy.
11. Children’s Privacy
Our services are not for children under 18. We do not knowingly collect personal information from children. If you suspect a child has provided us with their information, please let us know immediately, and we will remove such information.
12. Changes to this Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time. We will post notice of any such changes on this page, whereupon the date of the most recent revision will be posted. We encourage you to check this page periodically for updates to this Privacy Policy.
13. Contact Us
In case you have further questions or issues about our privacy policy or data handling, you can reach us at:
Email: Info@supremeinsurance.in
Phone: 011-41011961
Registered Address: 3rd Floor, RD Chambers, 16/11 Arya Samaj Road, Karol Bagh, New Delhi, Delhi- 110005, India